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AI for Hotels & Resorts in Curacao | Exalto

The call at nine at night is a booking

Reservations answered after hours, guest questions handled in four languages, and calls routed to the right department automatically.

A night at a Curaçao resort, hour by hour

18:00
Front desk is busy checking in the evening's arrivals — the phone keeps ringing in the background.
21:00
A guest calls asking about breakfast times. Answered in seconds, without pulling anyone off the desk.
23:04
A booking enquiry comes in for next weekend. Answered, and the details passed straight to reservations.
02:00
A guest locked out of their room calls the front desk. That one's routed straight through to a person, immediately.
Example data — not yet verified

Hospitality staffing in Curaçao is stretched thin

1 in 5
hospitality positions in Curaçao currently unfilled
Example figure — Source: CHATA (pending verification)
42%
of hotels report difficulty covering night-shift front desk
Example figure — Source: CHATA (pending verification)

Front office, reservations, housekeeping routing

Tell us how your resort is structured, and calls are routed the same way — straight to the right team, every time.

  • Front office / reception
  • Reservations
  • Housekeeping
  • Anything else — routed to whoever's on call

Guest languages

  • English
  • Dutch
  • Spanish

Voice calls are answered in these three languages. Papiamentu is available on the WhatsApp AI Assistant, not on phone calls.

Integration with your reservation system

It works alongside the reservation and property management system you already use — no need to replace anything. And since guest Wi-Fi and guest calls are usually the same buyer's problem, it's worth a look at our network side too.

The 30-day trial

Setup takes about a week. After that, you get 30 days to see how it handles real guest calls. If it's answering the way you want, you keep it. If it isn't, we adjust it — or you walk away. No long contract signed up front.

Ready to find out how many calls you're missing?

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