Exalto Solutions | Header (reference extract)
AI Phone Answering for Curacao | Exalto Solutions

Your phone, answered. Every hour.

An AI assistant that answers your calls after hours, when the line is busy and when several people call at once. Runs on your existing phone system.

When it answers

  • After hours, when the office is closed
  • When the line is already busy
  • When several people call at once

What it does on a call

1
Answers immediately

Introduces itself as an AI assistant, straight away — no pretending to be a person.

2
Understands the request

Works out what the caller needs — a booking, a question, a message for someone.

3
Takes details or transfers

Collects what's needed, or routes the call to the right department.

4
Confirms next steps

Tells the caller what happens next, so nobody's left guessing.

Departments and transfers

Tell us how your team is structured, and the AI routes calls the same way — straight to the right department, or to a named person when that's how you work.

  • Reservations
  • Front desk / reception
  • Billing and accounts
  • Technical support
  • Anything else — routed to whoever's on call

Languages

  • English
  • Dutch
  • Spanish

Papiamentu isn't available on voice calls yet — it's currently offered on the WhatsApp AI Assistant instead.

Runs on your existing PBX

You don't need to replace your phone system or your number. The AI Receptionist sits on top of what you already have — cloud or on-premise — and answers using the same line your customers already call.

What it will not do

  • It will not pretend to be a person if you ask it directly.
  • It will not make promises about price or availability it hasn't been given.
  • It will not handle a real complaint — that gets passed straight to your team.
  • It will not make judgment calls your team should be making instead.

The 30-day trial

Setup takes about a week. After that, you get 30 days to see how it handles real calls. If it's answering the way you want, you keep it. If it isn't, we adjust it — or you walk away. No long contract signed up front.

Questions we get asked

No — it answers when your team can't: after hours, when the line's busy, or when several people call at once. Anything it can't help with, it passes to a real person.

Yes. It introduces itself as an AI assistant at the start of the call — we don't try to pass it off as a person.

In most cases, yes. It sits on top of the phone system and number you already use.

It transfers the call to your team, or takes a message and passes it on, depending on how it's set up.

Not on voice calls. Papiamentu is available on the WhatsApp AI Assistant, not on this phone line.

You tell us, and we update it. It isn't something you're locked into permanently as-is.

Ready to find out how many calls you're missing?

Exalto Solutions | Footer (reference extract)